Terms And Condition

Last Updated: March 20, 2025

 

Welcome to House of Anantaa!

This document outlines the terms and conditions (“Terms”) governing your use of the 

This document outlines the terms and conditions (“Terms”) governing your use of the House of Anantaa website (“Website”) and/or services provided by House of Anantaa, a sole proprietorship, having its registered office at Vasant Vihar (hereinafter referred to as “House of Anantaa,” “we,” or “us”), specializing in home decor products. By accessing or using this Website, you (“User,” “you,” or “your”) agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our Website.

 

 

GENERAL

 

1. Electronic Record

This document is an electronic record in terms of the Information Technology Act, 2000, and the rules thereunder, as applicable, and does not require any physical or digital signatures.

 

2. Website Ownership

The domain name [Insert Website URL] is owned and operated by House of Anantaa, having its registered office at [Insert Complete Address, New Delhi].

 

3. Acceptance of Terms

By using the Website or availing of the services, you accept these Terms and conditions along with policies referenced herein, including our Privacy Policy and Shipping & Return Policy.

 

4. Right to Amend

We reserve the right to amend these Terms without prior notice. Your continued use of the Website following any changes indicates your acceptance of the updated Terms.

 

5. Binding Contract

Accessing, browsing, or otherwise using the Website indicates your agreement to all Terms stated herein. Please read them carefully before proceeding.

 

6. Regulatory Compliance

These Terms are published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, requiring the publication of rules, regulations, privacy policy, and terms of use for access or usage of the Website.

 

7. Personal Use

The content of this Website is intended for personal, non-commercial use only, unless expressly authorized in writing by House of Anantaa.

 

8. Electronic Communications

All communications made electronically via the Website, including notices, agreements, and disclosures, are legally binding.

 

 

ELIGIBILITY

 

1. Legal Capacity

Use of the Website is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872.

 

2. Incompetence to Contract

Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872, including minors, un-discharged insolvents, etc., are not eligible to use the Website.

 

3. Minors

If you are under 18 years of age, you may use the Website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

 

4. Termination of Accounts

House of Anantaa reserves the right to terminate your membership or refuse to provide you with access to the Website if it is discovered that you are under the age of 18 years or otherwise legally ineligible.

 

 

USER REGISTRATION

 

1. Registration Requirements

Users may be required to register by providing personal information, including but not limited to name, email, contact number, and address.

 

2. Account Responsibility

You are responsible for maintaining the confidentiality of your account details and for all activities under your account. Notify us immediately in case of any unauthorized access or security breach.

 

3. Termination & Suspension

House of Anantaa reserves the right to terminate or suspend accounts without prior notice in case of any violation of these Terms or for suspected fraudulent activities.

 

4. Accuracy of Information

Users must ensure that the information provided during registration is accurate and up-to-date.

 

5. Single Account Rule

Users are restricted to one account unless explicitly authorized. Any additional accounts are subject to termination.

 

6. Notification of Changes

You must notify us of any changes to your eligibility to use the Services, including any unauthorized use of your account.

 

7. Verification

House of Anantaa reserves the right to verify the identity of users at any point in time. Non-compliance may result in account suspension.

 

ORDERS AND PAYMENT

 

1. Order Acceptance

All orders are subject to acceptance and availability.

 

2. Payment Methods

Payment methods accepted include [Insert Payment Methods: e.g., Credit/Debit Cards, UPI, Net Banking]. Payments must be made in Indian Rupees (INR).

 

3. Pricing Errors

In the event of any pricing error, House of Anantaa reserves the right to cancel the order and refund the paid amount.

 

4. Verification of Payment

Before shipping your order, we may request supporting documents to establish ownership of the payment instrument.

 

5. Order Cancellations

House of Anantaa reserves the right to cancel orders due to unforeseen circumstances, including inaccuracies in pricing or availability.

 

6. Payment Facilitation

Payment facilities provided by House of Anantaa are not banking or financial services but merely facilitation services for electronic payments.

 

7. Refunds

Refunds for payments made using payment gateways will adhere to the policies of the respective payment processor.

 

8. Accurate Billing Information

All billing and payment information provided must be truthful and accurate. Providing false or fraudulent information is a violation of these Terms.

 

9. Additional Verification

Orders may be subject to additional verification steps, including calls or emails to confirm purchase details.

 

10. Promotions & Discounts

Discounts and promotional offers are subject to specific terms and conditions, which are non-negotiable and may vary from time to time.

 

 

ORDER ACCEPTANCE POLICY

 

1. Confirmation Email

Receipt of an order confirmation email does not signify acceptance of the order by House of Anantaa. All orders are subject to additional verification and approval.

 

2. Right to Refuse

House of Anantaa reserves the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.

 

3. Delivery Feasibility

Orders may also be canceled if delivery to the user’s location is not feasible.

 

4. Cancellation Notifications

Users will be notified of any cancellations, and refunds will be processed promptly in accordance with the refund policy.

 

5. Quantity Limits

The company reserves the right to limit the quantity of products purchased per order or per customer.

 

 

SHIPPING AND DELIVERY

 

1. Processing & Shipping

Orders will be processed and shipped as per our Shipping & Return Policy.

 

2. Delivery Timelines

Delivery timelines may vary based on your location and product availability. Any estimated delivery dates are indicative only and not guaranteed.

 

3. Unforeseen Delays

Any delays caused by unforeseen circumstances, including but not limited to natural calamities or logistical issues, shall not hold House of Anantaa liable.

 

4. Inspection upon Delivery

Customers are advised to inspect the package upon delivery and inform us immediately in case of any discrepancies or damage.

 

5. International Orders

Import duties and taxes for international orders are the responsibility of the customer.

 

6. Logistics Partners

House of Anantaa reserves the right to choose its logistics and delivery partners for the fulfillment of orders.

 

7. Undeliverable Packages

Orders that are undeliverable due to incorrect addresses provided by customers will not be eligible for refunds.

 

8. Special Handling Requests

Special handling requests must be communicated at the time of order placement and may incur additional charges.

 

 

USER OBLIGATIONS

 

By using the Website, you agree not to:

 

• Use the Website for any unlawful activities.
• Post or transmit any defamatory, obscene, or offensive material.
• Attempt to access restricted areas of the Website.
• Engage in activities that disrupt the Website’s operations.
• Impersonate any person or entity, or misrepresent your affiliation.
• Upload files containing viruses, malware, or harmful software.
• Violate any applicable laws or regulations.
• Probe, scan, or test the vulnerability of the Website.
• Engage in fraudulent transactions or activities.
• Use the Website to harass, abuse, or harm others.
• Copy, distribute, or modify content without prior written authorization.
• Use any automated system, including “bots” or “spiders,” to access or manipulate the Website.

 

 

PLATFORM FOR TRANSACTION AND COMMUNICATION

 

1. Platform Role

The Website serves as a platform to browse and purchase home decor items.

 

2. Third-Party Services

House of Anantaa is not liable for any disputes arising between users and third-party service providers.

 

3. Communication Guidelines

All communication on the Website is governed by strict guidelines to ensure user safety and privacy.

 

4. Reporting

Users must report any suspicious activities or fraudulent behavior immediately to customerservice@houseofanantaa.com.

 

 

PRIVACY POLICY

 

1. Data Protection

We prioritize the protection of your personal information. Please refer to our [Privacy Policy] for details on how your information is collected and used.

 

2. Consent to Use

By using the Website, you consent to the collection, sharing, and use of your information as described in the Privacy Policy.

 

3. Third-Party Vendors

Personal information may be shared with third-party vendors for service fulfillment, subject to applicable data protection laws.

 

4. Legal Disclosures

House of Anantaa may disclose user information to legal authorities as required by law.

 

5. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access.

 

6. User Rights

Users have the right to request access, rectification, or deletion of their data as per applicable laws.

 

7. Cookies

Cookie usage and tracking technologies employed on the Website are described in detail in our Privacy Policy.

 

TRADEMARK, COPYRIGHT & RESTRICTION

 

1. Intellectual Property Ownership

All content on the Website, including text, graphics, images, designs, and software, is the exclusive intellectual property of House of Anantaa or its content suppliers and is protected by applicable laws.

 

2. Permitted Use

Users may access the Website and its content solely for personal, non-commercial purposes. Any unauthorized use, including reproduction, distribution, display, or transmission of content, is strictly prohibited without prior written consent.

 

3. Trademark Usage

You may not use any trademarks, service marks, logos, or branding displayed on the Website without express written consent. Misuse of intellectual property will be pursued to the fullest extent permissible under the law.

 

4. Prohibited Acts

Users are prohibited from modifying, adapting, translating, or reverse-engineering any part of the Website or its content.

 

5. Suspension of Access

Violation of this section will result in immediate suspension of access and potential legal action.

 

6. Revocation of Access

House of Anantaa reserves the right to revoke user access if intellectual property rights are violated.

 

7. Automated Tools

The use of any automated tools to access the Website or its content is strictly prohibited.

 

INDEMNITY

 

1. Indemnification Obligation

You agree to indemnify, defend, and hold harmless House of Anantaa, its affiliates, directors, officers, employees, and agents from and against all claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or related to your use of the Website or breach of these Terms.

 

2. Scope of Indemnity

Indemnity covers any claims arising from:

• Inaccurate or misleading information provided by you.
• Any infringement of third-party rights, including intellectual property.
• Unauthorized use of your account by any third party.

 

3. Right to Assume Defense

House of Anantaa reserves the right to assume exclusive defense in any matter subject to indemnification. You agree to cooperate in such defense as reasonably requested.

 

4. Survival

This clause shall survive the termination of this agreement.

 

CLAIMS AND REMEDIES

 

1. Limitation of Remedies

In the event of any dispute or claim arising out of your use of the Website, the liability of House of Anantaa will be limited to the replacement of the product or refund of the purchase price, at the company’s sole discretion.

 

2. Claim Submission Deadline

Claims for damages or non-performance must be submitted in writing within 30 days of the incident. Failure to submit claims within this period will void your right to seek remedies.

 

3. Exclusivity of Remedies

All remedies provided in these Terms are exclusive and are limited to the extent permissible by applicable laws.

 

4. Final Resolution

Any resolution of claims shall be documented, and users agree to abide by the final decision provided by House of Anantaa.

 

 

LIMITATION OF LIABILITY

 

1. Exclusion of Damages

To the maximum extent permitted by law, House of Anantaa shall not be held liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, data, goodwill, or other intangible losses resulting from:

• Use or inability to use the Website.
• Unauthorized access to or alteration of your transmissions or data.
• Any third-party interactions facilitated through the Website.
• Delays or interruptions in accessing the Website.

 

2. No Responsibility for Errors

House of Anantaa shall not be responsible for:

• Errors, omissions, or inaccuracies in the Website’s content.
• Losses or damages incurred due to reliance on information provided on the Website.
• Unauthorized actions taken using user accounts.

 

3. Liability Cap

In no event shall the total liability of House of Anantaa exceed the amount paid by the user for the product or service in question.

 

4. Force Majeure

House of Anantaa will not be liable for any inability to fulfill obligations due to force majeure events.

 

DISCLAIMER OF WARRANTIES & LIABILITIES

 

1. AS IS, AS AVAILABLE

The Website and its content, services, and products are provided “AS IS” and “AS AVAILABLE” without any warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

 

2. No Guarantee

House of Anantaa does not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.

 

3. Assumption of Risk

Users assume all responsibility and risk for their use of the Website. House of Anantaa disclaims all liabilities for any damages arising out of reliance on the Website’s content or any linked third-party resources.

 

4. Accuracy

House of Anantaa does not guarantee the accuracy or completeness of the information provided on the Website.

 

5. Scope of Disclaimer

This disclaimer applies to all services, features, and functionalities provided through the Website.

 

PAYMENT TERMS

 

1. Currency

All transactions on the Website must be completed in Indian Rupees (INR).

 

2. Accuracy of Details

Users are responsible for providing accurate payment details. House of Anantaa will not be held liable for errors arising from inaccurate or incomplete payment information.

 

3. Third-Party Gateways

Payments processed through third-party payment gateways are subject to their respective terms and conditions.

 

4. Promotions

Discounts, promotions, and offers cannot be combined unless explicitly stated.

 

5. Verification Documents

House of Anantaa reserves the right to request additional documentation to verify payment transactions.

 

 

BINDING PRINCIPLES

 

1. Legal Compliance

Users must comply with all applicable laws and regulations while using the Website.

 

2. Binding Agreement

The Terms outlined in this document form a legally binding agreement between the user and House of Anantaa.

 

3. Violation of Terms

Violation of these Terms may result in account suspension, legal action, or other penalties.

 

4. Prohibited Activities

Users are prohibited from engaging in any fraudulent, abusive, or illegal activity while using the Website.

 

5. Right to Investigate

House of Anantaa reserves the right to investigate and prosecute violations to the fullest extent of the law.

 

 

TERMINATION AND EFFECT OF TERMINATION

 

1. Termination Rights

House of Anantaa reserves the right to terminate access to the Website at its sole discretion, without notice, for any violation of these Terms.

 

2. Cessation of Use

Upon termination, users must immediately cease all access to and use of the Website. All provisions of these Terms that by their nature should survive termination shall remain in effect, including but not limited to intellectual property rights, indemnities, and limitations of liability.

 

3. User-Initiated Termination

Users may terminate their accounts by providing written notice to House of Anantaa. Upon termination, all pending transactions must be settled.

 

4. Legal Remedies

House of Anantaa reserves the right to pursue legal remedies for any breach occurring before termination.

 

5. Accrued Rights

Any termination shall not affect the accrued rights and obligations of either party as of the termination date.

 

 

 

FORCE MAJEURE

 

1. Definition

House of Anantaa shall not be held liable for delays or failures caused by events beyond its reasonable control, including but not limited to natural disasters, strikes, government actions, war, cyberattacks, and regulatory changes.

 

2. Notification

Users will be notified of any delays arising due to force majeure conditions.

 

 

DISPUTE RESOLUTION AND GOVERNING LAW

 

1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

 

2. Jurisdiction

The courts at [New Delhi], India, shall have exclusive jurisdiction over any disputes arising from or in connection with these Terms or the use of the Website.

 

3. Dispute Resolution

In the event of any controversy or dispute, the parties shall first attempt to resolve it amicably. If such resolution is not possible, the dispute shall be subject to the exclusive jurisdiction of the competent courts in [New Delhi], India.

 

SEVERABILITY

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

 

WAIVER

No failure or delay by House of Anantaa in exercising any right, power, or remedy under these Terms shall operate as a waiver thereof. Any waiver of a breach of these Terms shall not constitute a waiver of any subsequent breach.

 

ENTIRE AGREEMENT

These Terms, along with the Privacy Policy, Shipping & Return Policy, and any additional guidelines or rules posted on the Website, constitute the entire agreement between you and House of Anantaa regarding the subject matter herein and supersede any prior agreements, communications, and understandings, whether written or oral.

 

ASSIGNMENT

You may not assign, transfer, or sublicense any of your rights or obligations under these Terms without the prior written consent of House of Anantaa. House of Anantaa may assign, transfer, or delegate any of its rights and obligations without notice or consent.

 

CONTACT US

 

For any queries or concerns, please reach out to us at:

 

Email: customerservice@houseofanantaa.com

Phone: +91 9220260111

 

1. Customer Support Availability

Customer support is available Monday to Friday, 10 AM to 6 PM IST (excluding public holidays).

 

2. Response Time

House of Anantaa aims to resolve queries within 2 business days.

By accessing and using our Website, you confirm that you have read, understood, and agree to be bound by these Terms and any additional guidelines referenced herein.